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Terms of Service

Terms of service

1. Definitions

In these Terms and Conditions:

  • ‘ACC’, ‘we’ or ‘us’ means Auburn Canopy Centre Pty Ltd.

 

2. General

2.1 These Terms and Conditions apply to any purchase of goods or services from ACC.

2.2 These Terms and Conditions may be amended periodically and you will be deemed to have accepted any amendments if you use the website after those amendments have been posted.

 

3. Contract and price

3.1 All prices are in Australian Dollars and inclusive of GST, unless otherwise indicated.

3.2 Description of goods, services and prices may be subject to change or correction at any time without notice. Although we seek to ensure information is correct, we make no representation or warranty as to information being accurate or complete. If we discover an error, we will try to notify you as soon as possible and allow you to cancel your order and obtain a refund if desired.

3.3 By submitting an order you warrant that:

  •     you are authorised and able to make payment via the method you have chosen,
  •     the information you have provided is correct

 

4. Delivery

4.1 Delivery will usually take place 5 to 21 working days after acceptance of an order. However sometimes goods or services can be temporarily or permanently unavailable. ACC is not liable for any loss arising from delays in delivery or failure to deliver (although you may request a refund if you do not receive goods properly ordered: see section 6 below).

4.2 We are unable to ship outside Australia.

 

5. Refund/cancellation policy

5.1 Should you receive incorrect, damaged or faulty goods, please contact ACC within 7 days of receipt and we will arrange, as appropriate and depending on availability, a goods exchange, credit or refund. We will consider exchange, credit or refund for other reasons, but the decision whether to grant this will be at our discretion. Any refund will be made using your original payment method or another method at our discretion.

 

5.2 Product selection is the responsibility of the buyer, if you are unsure a product suits your needs, contact us to confirm before placing your order.

5.3 To claim a refund, exchange, credit, or for further information please send an email reply to your order confirmation email.

 

6. Warranties and liabilities

6.1 ACC excludes any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction or modification.

6.2 ACC will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered into, or any goods or services purchased, through this website.